01
TRIAGE
Reads every incoming ticket and classifies it — user error, question, or a real defect.
UNLOCK INTEGRATIONS · THE AI HELP DESK
Support that fixes the bug — not just the ticket.
A multi-agent orchestration that reads the ticket, ships the fix, and waits for a human to say yes.
THE LOOP · TICKET TO DEPLOYMENT
02
REPRODUCE
Spins up the codebase and reproduces the bug from the customer's own report.
03
FIX
Writes the correction and opens it as a pull request. Real code, not a canned reply.
04
APPROVE
The human gate. Nothing ships until you read the fix and click approve.
05
SHIP
Merged, deployed, and the customer gets their answer — with the fix already live.
A REAL TICKET · UNDER FIVE MINUTES
Recorded live against our own production SaaS. No staging, no script.
THE SAFETY FOUNDATION
Deep Sense™
<5 minticket to shipped fix
24/7it doesn't sleep
100%human-approved merges
BEYOND THE HELP DESK
More ways we deploy AI
AI Receptionist
A 24/7 AI agent that answers your phone and messages — booking appointments, answering common questions, and capturing every lead, even after hours. A missed call is a missed customer; this makes sure you never lose one.
Start a conversation →AI Automation
Wire AI into the tools you already run — CRM, help desk, email, spreadsheets — and automate the busywork: routing, reminders, follow-ups, and moving data between systems so your team ships more and re-types less.
Start a conversation →FAQ
Straight answers
Is my source code and customer data secure?
Security is central to the design. The system proposes changes; a person approves every merge, so nothing reaches production autonomously. Access is scoped to least privilege, every fix is validated in an isolated sandbox, and low-confidence cases are escalated to a person rather than resolved by inference.
Does the AI Help Desk replace my developers?
No. It handles first-line support and first-pass defect resolution — the tickets and minor bugs that interrupt focused work — and escalates anything complex or architectural to a person with a diagnosis. It returns engineering time; it does not replace engineering judgment.
Who is the AI Help Desk for?
Small software and SaaS companies, where the founder is frequently also the developer and the support team, and every ticket displaces product work. If you maintain a codebase and carry a support load, it is a fit.
What does it cost?
The AI Help Desk is an operated system, not a subscription. Engagements begin with a one-time build — typically $5,000–$15,000 to integrate and adapt the orchestration to your product and codebase — followed by a monthly fee that scales with volume, from the low thousands to five figures at enterprise scale. It is priced as infrastructure. We define the exact figure during the consultation, with no hourly billing and full transparency before you commit.
Can we see it operate before committing?
Yes. Schedule a consultation and we will demonstrate the live workflow: an actual customer ticket resolved into an approved, shipped fix. We prefer to demonstrate rather than describe.